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Kreative Dreamflow Support

How can we help you?

We are here to help you get back to your day to day, as if you never ran into an issue in the first place. Reach out to us and we'll get back to you soon.

Frequently asked questions

Get answers to common questions quickly

None at all! Transparency is our goal. The prices you see on your proposal are the same prices you will see on your contract.

Not at all, our main team is based in Ames, IA but we work with remote clients all the time! We pride ourselves in being readily available for our clients by email and text, regardless of where they live.

Most of our clients pay 50% upfront and 50% after the contract ends, but we offer all sorts of payment plans. Get in touch with our team if you have a question.

You can pay through check, credit card, or bank transfer. We allow cash payments if you are able to meet us in Ames, IA (we work remotely based there!). We aim to work with whatever your business prefers to use.

Not always, we primarily use WordPress, but can work with technologies depending on what the client requires (Webflow, Shopify, React, Next.js). We have found that almost every single one of our clients can meet all their needs with WordPress, while saving them time and more.

You or your company will have 100% of the website upon completion of the project through a license granted within our General Service Agreement contract. Kreative Dreamflow is customer-first, we want you to retain full ownership of your website!

We aim to get your website launched within three weeks, but it can take less or more depending on the project. In addition, if we are backed up with other projects, delivery may take longer. However, we do offer an express delivery option with each project if you’re in a rush!

Yup, we utilize tools and technology that can you and your team can work with in the future. Our default option is to utilize WordPress with Elementor (a plugin) on top. With this setup, our customers are capable of editing their website on their own. However, if you would like us to help you make edits, we offer website maintenance packages to fit your needs!

Yes! We offer plans through Kreative SiteCare, our 24/7, no-questions-asked, maintenance service. We can also help maintain the website you own, even if it wasn’t built by us. Reach out to us if you would like to learn more.

Our goal is to make sure you’re taken care of, before and after delivery of your new website. If you’re on one of our Kreative SiteCare plans, you can email our team, and we’ll get back within 1-2 business days to take care of your website need!

Every contract comes with a certain amount of hours allotted for revisions after the first draft of the website is done. Any revisions that require more time than what is agreed for is billed at $40/hour.

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We are here to help you get back to your day to day, as if you never ran into an issue in the first place. Reach out to us and we’ll get back to you soon.

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